Staly Return Policy
Once the returned goods arrive, requests for refunds will be processed in a timely manner—usually 7 to 15 working days.
Shipping costs will not be refunded.
At STALFY, we understand the importance of customer satisfaction. We strive to provide the best products and services to our valued customers. In line with the regulations set forth in the UK, we have implemented a return policy that ensures a fair and transparent process for returns and exchanges.
Returns and Exchanges:
If you are not completely satisfied with your purchase, we are happy to accept returns and exchanges within 7 days of the purchase date. To be eligible for a return or exchange, the item must be unused, unwashed, and have all original tags attached.
Refund:
Upon receiving the returned item, we will inspect it to ensure that it meets the eligibility criteria mentioned above. If the item is deemed eligible for a refund, we will initiate the refund process. Please note that shipping costs will not be refunded, and a 10% delivery and handling fee will be deducted from the total cost of the purchase.
Contact Us:
If you have any further inquiries regarding returns and exchanges, please do not hesitate to contact us. Our dedicated customer support team is available to assist you. You can reach us on stalfytrading@gmail.com .
We appreciate your understanding and cooperation in adhering to our return policy. Thank you for choosing STALFY, where customer satisfaction is our top priority.
10% Delivery and handling fees will be deducted from the total cost of the purchase.
In case you have any further inquiries regarding returns and exchanges, please contact us on WhatsApp at +15126318868 Customer Support
